Welcome to our studio! We strive to provide you with high-quality equipment and exceptional service. To ensure a smooth and mutually beneficial rental experience, please review our rental policies below, compliant with UAE laws and regulations.
Rental Period
The rental period begins at the time of equipment pickup and ends when the equipment is returned to our studio.
Late returns will incur additional charges at the standard daily rate.
Reservation and Payment
Reservations can be made in advance to secure the desired equipment.
Full payment is required at the time of pickup. We accept credit cards and cash.
VAT (Value Added Tax) will be applied to all rental charges in accordance with UAE law.
Security Deposit
A security deposit is required for all rentals. The amount varies based on the equipment rented.
The deposit will be refunded upon the return of the equipment in the same condition as it was rented, excluding normal wear and tear.
The security deposit may be retained to cover any outstanding charges or damages.
Identification and Verification
- A valid Emirates ID or passport is required for all rentals.
- For first-time clients, additional verification may be required, such as proof of residence or a business trade license.
Equipment Care and Usage
Renters are responsible for the proper care and use of the equipment.
Equipment must be used according to the manufacturer's guidelines and for its intended purpose.
Do not attempt to repair or modify the equipment yourself. If any issues arise, contact us immediately.
Damage or Loss
Renters are liable for any damage or loss of equipment during the rental period.
In case of damage, the renter will be charged for repair costs. If the equipment is deemed irreparable, the renter will be charged for the full replacement value.
It is recommended that renters have appropriate insurance coverage to protect against potential losses.
Inspection and Acceptance
Renters are encouraged to inspect the equipment upon pickup to ensure it is in good working condition.
Any pre-existing damage or issues should be reported to us immediately to avoid being held responsible.
Return Policy
Equipment should be returned by the agreed-upon time. Late returns will be subject to additional fees.
Please return all equipment, including accessories, in the same condition as it was received.
Cancellation Policy
Cancellations made at least 24 hours before the pickup time will receive a full refund.
Cancellations made within 24 hours of the pickup time may be subject to a cancellation fee.
Liability
Our studio is not liable for any injuries, damages, or losses incurred while using the rented equipment.
Renters assume all responsibility and risk associated with the use of the equipment.
In accordance with UAE law, renters must comply with all local regulations and guidelines related to the use of the equipment.
Governing Law
- These rental policies are governed by the laws of the United Arab Emirates.
Any disputes arising from these policies shall be resolved in the courts of the UAE.
Agreement
By renting equipment from our studio, you agree to abide by these policies.
Any violations of these policies may result in additional charges or the termination of rental privileges.
We appreciate your cooperation and look forward to assisting you with your photography and videography needs. If you have any questions or need further clarification, please do not hesitate to contact us.